Privacy Policy

At Innotech Solutions LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number / WhatsApp number

  • Company name

  • Service requirements or project details

This information is collected when you:

  • Fill out a contact form

  • Request a consultation

  • Communicate with us via email, phone, or messaging platforms

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited and time spent on the website

This data is collected automatically to help us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Communicate about projects, proposals, or updates

  • Improve our website, services, and marketing efforts

  • Analyze website usage and performance

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance marketing and advertising performance

You can choose to disable cookies through your browser settings. Note that some features of the website may not function properly if cookies are disabled.

4. Data Sharing & Third Parties

We may share your information only with:

  • Trusted service providers (hosting, analytics, CRM tools)

  • Legal or regulatory authorities if required by law

All third-party partners are required to maintain confidentiality and protect your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. AI Bots & Automation

When you interact with our AI bots (website chatbots, WhatsApp bots, etc.), conversations may be recorded for:

  • Service improvement

  • Quality assurance

  • Training and optimization

Sensitive personal data should not be shared unless necessary for service delivery.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

Innotech Solutions LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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